Subprocessors
This page lists the third-party companies (“subprocessors”) that process data on Auserene’s behalf to operate the app. We send each one the minimum data it needs, and we choose providers for our most sensitive data based on their data-handling terms. For how this fits into our overall data practices, see our Privacy Policy.
A core principle: your raw journal entries and conversations are sent only to our language-model and embedding providers, which are contractually prohibited from training on your content. Our text-to-speech providers receive only the short generated meditation script — never your raw journal text. Our analytics, subscription, and sign-in providers never receive any note, voice note, mood entry, or conversation content.
Language model & embedding providers
These receive your journal/conversation content (decrypted in our secure server environment only to build each request) to generate the companion’s responses, reflections, and the searchable memory that gives the companion continuity. All are contractually prohibited from training on your content and delete inputs on short retention schedules (approximately 30 days or sooner).
| Provider | Purpose | Data received |
|---|---|---|
| Anthropic | Generates the companion’s responses and session reflections | Session conversations and derived context |
| OpenAI | Generates supporting text and creates embeddings used for memory/recall | Session and journal content; derived context |
| Fireworks AI | Conversational and batch text generation | Same content as above, when this route is used — under zero-data-retention terms: not stored after the response is generated |
Speech-to-text providers
These receive the audio of a voice note, return the transcript, and keep nothing. Both process audio under zero-data-retention terms, and we do not store the audio either. They never receive your written journal or conversation history.
| Provider | Purpose | Data received |
|---|---|---|
| Groq | Transcribes voice notes | Voice-note audio, transiently; zero data retention |
| Together AI | Transcribes voice notes | Voice-note audio, transiently; zero data retention |
Text-to-speech providers
These receive only the short, generated meditation script to turn into audio. They never receive your raw journal text or conversations.
| Provider | Purpose | Data received |
|---|---|---|
| ElevenLabs | Voices generated meditation scripts | Short generated script text only |
| Inworld AI | Voices generated meditation scripts | Short generated script text only |
Analytics, subscriptions & sign-in providers
These receive an internal user identifier and event or device data. None of them receives any note, mood, or conversation content.
| Provider | Purpose | Data received |
|---|---|---|
| PostHog | Product analytics — optional, off via Settings → Share anonymous usage | Action events only (note saved, session started, meditation completed), internal user id, app version, device type. No advertising identifier, no cross-app tracking |
| Superwall | Subscription and paywall service | Internal user id, purchase and subscription events from the App Store, device attributes for paywall display (model, OS and app version, locale, screen size) |
| Apple | App Store, StoreKit, Sign in with Apple | Purchases and subscriptions under Apple’s terms; sign-in identifier if you use Sign in with Apple |
| Google (Google LLC) | Google Sign-In | Sign-in identifier and Google account email, if you use Google Sign-In |
Infrastructure & security providers
| Provider | Purpose | Data received |
|---|---|---|
| Google Firebase (Google LLC) | Authentication (email, phone, Apple, Google), database, file storage, and server functions — our core hosting | All stored app data (encrypted at rest where sensitive) |
| Google Cloud KMS (Google LLC) | Holds the master key that protects each user’s encryption key | Encryption key material only — no user content |
Changes to this list
We may add, remove, or change subprocessors as the app evolves. When we do, we update this page and the date above. For material changes, we’ll also note it in the app where appropriate.
Questions: hpatsvnit@gmail.com